Privacy Policy

1. Introduction

VisiChart ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Account information (name, email address, password)
• Data files and datasets you upload to our service
• Project and workspace information
• Communications with us

2.2 Automatically Collected Information

When you access our service, we automatically collect certain information, including:

• Log data (IP address, browser type, pages visited, time spent)
• Device information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your datasets and generate visualizations
• Communicate with you about your account and our services
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist in operating our platform
• When you explicitly share charts or datasets with others
• To comply with legal obligations or respond to lawful requests
• In connection with a merger, acquisition, or sale of assets
• With your consent or at your direction

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data by contacting us at hello@visichart.com.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your data
• Objection to or restriction of processing
• Data portability

To exercise these rights, please contact us at hello@visichart.com.

8. Cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: hello@visichart.com